Before our visit

Pre visit questionnaire

Just after we have agreed a time and place for our session together, I will send you a link to the pre visit questionnaire.

Questions are about you and your baby, any health issues I should know about and some logistical concerns.


I use this information to plan our session and also keep it as part of your notes about our session together. Much like any other health professional you see, I have an ethical & legal need keep records about our session. You can read my privacy policy here.

Payment

My preference in payment at the time of booking

You can pay on the day via cash or check if we have agreed in advance. Currently I do not accept card payments, but I hope to in the future.

Payment plans are also available to spread the cost & I would also accept skills swaps towards payment. Please talk to me about this, I would love to help you access skilled support.

Timing

I will usually text you to re confirm our appointment the day before & I will always let you know if I am running late on the day.

Unless otherwise discussed, I will aim to be with you for 1-2 hours.

This is so that we have time to fully explore your challenges and find workable solutions. If I am coming for feeding support, this usually means there will be one feed during my visit. Please do not worry if you baby feeds just before I arrive, I would always want you to meet your little peoples needs FIRST.

Some parents show me videos of feeding behavior that concerns them, in case they do not do it during the feeds when we are together.

Sometimes we run out of time, in this instance, a follow up visit (in person or online) will be warranted. This will usually be a shorted appointment and at a reduced fee. This could be because your baby has low tone and you both need intensive support, or it might be because I have made a few initial suggestions and we need time to see if they are the right fit for your unique situation. I have many tools in my helping kit (literally and metaphorically) and I will support you until you are confident again.

Dust if you must

But I will tell you not too! Other than making sure I can enter, sit and have somewhere to wash my hands, I do not need a polished home.
Please concentrate on compiling your questions, feeding yourself and NOT on making sure you home is clean and tidy for my visit.

A note of refreshments, I will of course accept a glass of water if you offer but please do not be offended if I refuse any refreshments. This is due to a range of my own allergies, and not intended as a rejection of your hospitality or culture.

Feeling safe

I aim to create a safe space for us to work within, inclusive of all needs & abilities. If there is something I can do, specific to you needs, please do say.

This might be a cultural adjustment, having our consultation in you bed in the early post postpartum, or a practical like needing information in writing, or an emotional adjustment as a survivor of trauma.

For some families I work with, knowing my pronoun is important (she/her), some wish to be called parent over mother. However your fmaily is set up, please know I am looking forward to meeting you & willing to take any steps I can
to have you as comfortable as possible.

Referrals

Sometimes, you might need help beyond my training or scope of practice. I might do a formal referral to a specific person (tongue tie specialists, birth debreif), or I might suggest you have a find someone with that skill set (counseling, holistic therapies).

Pets

Please place your pets in another room for the duration of our visit.
This is for two reasons, the first being that some pets will be protective of their families, specifically with a new baby to protect. The second is help me with my own allergies.

Who am I ?

Sometimes, family and friends can be intensely in interested in who is coming to visit, or you might just be wanting to see my face so you know who to open the door too 😉

I am continuously updating my training and education & every family I work with, teaches me something new (read more here).

If there is something you think I could work more on, I welcome feedback & suggestions at any time.

Afterwards

Usually I’ll give you a link to some information or a video covering the most relevant part of our session together, on the day.

I will write up what we have talked about, including links to further reading, and email it to you within a few days.

Any other questions..

Please get in touch if you have any other questions or need to change our appointment.

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